Today’s hospitality landscape goes far beyond just accommodation. Additional services like spa, restaurant, and bar not only enrich the guest experience but also represent a significant portion of a hotel’s revenue. However, managing these departments manually or through disconnected systems can lead to inefficiencies, revenue loss, and operational complexity.
Flyby integrates seamlessly with widely used hotel management systems such as Opera, Fidelio, and EuroProtel, consolidating all processes—from in-house spending to reservations—into a single panel. This system, which covers everything from spa services to restaurant POS and billing, provides hotels with complete control and enhanced efficiency.
Seamless Integration with Your Hotel Management Software
Managing operations across separate systems negatively impacts both guest experience and financial oversight. Flyby eliminates this problem through its integrated structure.
- Fully compatible with popular hotel management systems like Opera, Fidelio, and EuroProtel.
- In-room expenses are automatically linked to guest reservations and reflected in billing.
- Data from spa, restaurant, and bar services is synchronized with the hotel system. These departments can also access guest reservation, stay, and spending history via the central platform.
This integrated flow ensures transparency and real-time data sharing across all departments.
Digitize Spa Reservations and Service Flow
Spa services are among the most in-demand amenities in resort and leisure hotels. However, managing spa reservations on a separate system slows down operations and complicates accounting.
With Flyby:
- Spa bookings are directly linked to the hotel system.
- Purchases are automatically reflected on the guest’s room account.
- Packages, promotions, and reservation history are tracked centrally.
This structure improves service quality and ensures secure, centralized revenue tracking.
Integrated POS Management for Restaurant and Bar Transactions
Restaurant and bar areas, with high transaction volumes, are managed through Flyby POS, which integrates directly with the hotel system:
- Orders are assigned to the guest account instantly.
- Room numbers can be easily searched, or guests can be identified via room cards.
- Menu updates, campaigns, and promotions are managed from a central panel.
- Sales analytics and staff performance reports are accessible from the system.
This integration speeds up cash reconciliations and enhances financial consistency.
Track All Charges on One Panel: Room Charge & No Post Features
Flyby’s Room Charge feature automatically transfers all in-hotel expenses to the guest’s final bill. All transactions from the spa, restaurant, bar, and other outlets are consolidated into a single invoice at checkout.
Additionally, the No Post feature allows restrictions on spending for certain reservation types—especially useful for corporate guests, promotional stays, and group events.
Centralized Reporting for Revenue Management
Tracking income across different departments through separate systems makes strategic planning difficult. Flyby solves this by offering centralized reporting:
- Daily and periodic reports are generated from a single point.
- Each service department’s income can be monitored instantly.
- Seasonal changes and campaign performance can be analyzed effectively.
This infrastructure provides managers with a solid foundation for data-driven decision-making.
Improved Operational Efficiency and Staff Management
An integrated system reduces workload and minimizes errors:
- Spa staff can access guest data instantly to complete bookings.
- Restaurant staff process orders directly to rooms via POS.
- The front desk can consolidate all transactions into a single invoice to simplify checkout.
Moreover, service durations, peak hours, and performance metrics can be tracked digitally for smarter planning.
Consistency and Speed in Guest Experience
An integrated system delivers a more professional and seamless guest journey:
- Guests are automatically registered across all systems upon check-in.
- Expenses and reservations can be viewed via mobile app or kiosks.
- All transactions are completed in one step during checkout.
This digital flow enhances guest satisfaction and encourages repeat visits.
Scalable Infrastructure for Hotel Chains and New Services
Flyby offers a modular and scalable structure for hotels of all sizes:
- New service units can be easily added.
- Data exchange is enabled through API integrations.
- Hotel chains can manage all locations from a single central panel.
This flexibility ensures Flyby grows with your business.
Real-Time Digital Guest Experience
While relaxing on a sunbed by the pool, your guest can scan a QR code, enter their room number, view the menu, and place an order—all without needing to contact staff. If the order is billable, the charge is automatically added to the room account; if complimentary, the system simply records the service.
To verify guest identity, the system can request additional data such as the guest’s birthdate.
The same flow applies to spa services, where guests can complete reservations and service requests through the same digital process.
Conclusion: From Spending to Billing, All Processes on One Platform
Flyby integrates all your hotel’s revenue channels and operational processes. By connecting departments like spa, restaurant, bar, and reservations to your hotel management system:
- It centralizes spending data,
- Simplifies billing,
- Increases staff efficiency,
- Enhances the guest experience.
Digitize your hotel operations end-to-end and manage all spending points through a single platform—discover Flyby or contact us today.
